Effective Date: March 15, 2025

1. Scope of Data Collection

We collect personal data when you:

  • Register an account (name, email, phone number)
  • Place orders (billing address, payment details)
  • Contact customer support (communication records)
  • Use our website (via cookies, IP address, browsing behavior).

2. Purpose of Data Processing

Your data is used to:

  • Fulfill orders and deliver products
  • Provide technical and customer support
  • Improve website functionality and user experience
  • Send promotional communications (with explicit consent).

3. Legal Basis for Processing

Processing is based on:

  • Consent: For marketing communications and non-essential cookies.
  • Contractual necessity: To fulfill orders and provide services.
  • Legal obligations: Compliance with Nigerian Data Protection Act (DPA 2023) and other regulations.

4. Data Sharing

We may share data with:

  • Logistics partners for order delivery
  • Payment processors (e.g., Flutterwave, local banks)
  • Regulatory authorities as required by law. We do not sell personal data to third parties.

5. Data Subject Rights

Under the Nigerian DPA, you have the right to:

  • Access, correct, or delete your data
  • Withdraw consent for marketing
  • Object to automated decision-making
  • Request data portability in a structured format
  • Lodge complaints with the Nigeria Data Protection Commission (NDPC).

6. Security Measures

We implement:

  • SSL encryption for data transmission
  • Restricted access controls to sensitive data
  • Regular security audits and staff training.

7. Data Localization & Cross-Border Transfers

  • Primary data storage occurs within Nigeria.
  • Cross-border transfers are permitted only if the recipient country ensures adequate protection under DPA guidelines (e.g., contractual clauses or approved certifications).

8. Data Retention

Data is retained only as long as necessary for processing purposes (e.g., order fulfillment: 5 years; marketing: until consent withdrawal).

Contact our Data Protection Officer: Email: Fred@akt.ng